Community Support & Assistance during COVID-19

We understand that the current restrictions will have a substantial impact on many people and families in the community.

Emergency food relief, mental health services, housing support, family violence support and support for seniors are all available to the Melton community from a range of organisations. More details are listed below.

Mental Health Services

eheadspace: Young people aged 12-25 years and their families can access mental health and wellbeing support, information and services by calling 1800 650 890. This service is available between 9am and 1am every day of the week.

Kid's Helpline: Children and young people aged 5-25 years can access 24/7, free, confidential counselling services by calling 1800 551 800.

Lifeline: 24/7 crisis counselling, support groups and suicide prevention services are available to all by calling 13 11 14.

Emergency Food Relief

Melton Combined Churches: Located at 100 Coburns Rd, Combined Churches provides a variety of food to those in need. Hours are Monday to Friday, 10am to 12pm. For more details on their services, call 9747 6811.

Northpoint Centre Food Pantry: The weekly food bank service available at the centre continues to operate from 9:30am-1pm every Friday, offering fresh produce and other staples to people in need. To access this service, you must be a Melton resident and have a Health Care or Pensioner Concession card. A $2 donation is also requested, and it is advised that attendees bring their own shopping bags. For more details, call 9338 1898 or 0434 009 344.

Housing & Family Violence Support

Victorian Government Housing Advice & Assistance: Current and potential public and social housing tenants can access information and guidance by calling 1300 650 172.

Tenants Victoria: Tenants Union Victoria has a range of information, as well as an email support service, available for people looking to know more about their rights and responsibilities when renting privately.

Western Integrated Family Violence Committee: Supports integration of service responses to family violence across the west. Anyone wanting to know more can call 9689 9588 or email [email protected].

Support for Seniors

Melton Council Access and Support Officer: is able to chat over the phone about aged care services that are available to you in your home and in the community. Services such as help to maintain your home, and support with grocery shopping. Call 9747 7315

Community Visitors Scheme: Seniors feeling isolated during this time can email [email protected] and access a program that provides phone and virtual friendships.

Older Persons COVID-19 Support Line: Accessible between 8:30am and 6pm Monday to Friday, this service provides information and support to seniors, as well as their families and carers. Call 1800 171 866.

Friend Line Telephone Support Service: Seniors can chat with volunteers between 10am and 8pm every day of the week and feel a little less isolated. Call 1800 424 287.

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